The REBUILD Teardown

How I rebuilt my offer after Claude

KPMG just made AI-augmented delivery the baseline for 276,000 people. That resets what your clients expect from you too.

So I tore my own service offer apart and rebuilt it around Claude. Here is the exact teardown: what I kept, what I handed to Claude, and why I now charge more instead of less.

Part 1 · The teardown

Every task in the old offer went into one of three buckets.

Kept (human only)

Strategy, judgment, the client relationship, and the final call. Nobody pays a premium for a tool to make these. They pay you.

Handed to Claude

Research, first drafts, data cleanup, recurring reports, and a QA pass on everything before it ships. The work that used to eat my week.

Repriced

Stopped billing by the hour. The hours collapsed, so the hourly model punished me for getting faster. Moved to a flat outcome price per engagement.

3 SHIFTS Part 2 · What I shipped

The three moves from the carousel, with the actual how.

1. Claude inside the delivery stack
One Claude Project per client with a CLAUDE.md holding their voice, context, and rules. A skill for each repeatable task so the work runs the same way every time.
2. An AI-augmented client portal
A shared space where the client asks questions and gets answers drafted by Claude on their own project context. I review before anything sends. Fewer status calls, faster answers.
3. Async-first delivery
Standing meetings became short Looms plus a Claude-summarized recap doc. I got back roughly 6 hours a week and the client got a written record they can search.
# the rebuild in one pass
> sort every task: keep / automate / reprice
> Claude Project + CLAUDE.md per client
> portal for async answers, you approve
> price the outcome, not the hours
When the work gets faster, hourly billing punishes you. Price the result, own the system, raise your floor.

Want me to tear down your offer?

Reply with what you sell and how you charge for it. I'll send back the three changes I'd make first.

Join the build ✶

Automate the unscalable.
Mike